As a Customer Experience Manager, you set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of reference for the customer. You manage all activities necessary for the efficient operation of the store experience and provide exemplary service to maximize sales, promote the Company's image of quality and professionalism. A Customer Experience Manager performs duties, in partnership with their Store Manager, with the specific focus of shaping the store experience.