To vacancy overview

    Made to Measure Specialist - Westfield

    • Location: London Westfield |
    • Department: Retail
    • Department: Sales
    • Contract: Full time
    Do you have a natural interest in tailoring and craftsmanship? Do you have a passion for fabrics along with exceptional customer service skills? At Made to Measure you combine sophistication with in-depth knowledge of tailoring and fabrics, with a client centered and personal approach building relationships with your client comes naturally to you. You always ensure the highest level of service and instore experience.

    Your Typical day includes / What can you expect to work on?
    • Through consultation you build a detailed understanding of customer requirements
    • By appointment you assist with the selection of fabrics sourced from historic Italian mills
    • Guide and lead the customer throughout the initial measurement and fitting and make adjustments as required
    • Assist with selection of options including buttons, pocket style, pant pleats and cuffs
    • Manage customer expectations of MTM scope and possibilities
    • Building relationships with clients and maintaining regular contact

    This job might be for you if you have:
    • A passion for men's tailoring
    • A strong attention to detail
    • A deep understanding of the technical construction of suits
    • Exceptional knowledge of fabrics
    • A natural approach to impeccable customer service

    When are you doing a good job? / Your success will be measured by
    • Continuous assessment of skills and knowledge
    • Positive customer in store experience feedback
    • Quality of craftsmanship
    • Regular feedback from your line manager

    What do you get in return?
    • An excellent salary package
    • A generous uniform allowance based on new collection
    • Career development opportunities
    • Industry leading continuous training
    • Ongoing assessment leading to constant improvement of skills

    Application process

    Apply and review your profile
    1st (virtual) interview
    with Recruiter
    2nd interview
    in the store by Regional & Store Manager
    Offer
    Willemijn Wille (Senior Recruiter)
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    Apply now if you're interested in this vacancy! Make sure you have the following documents ready to add to your application.

    • Cv
    • Cover letter
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