Suitsupply is continuously growing. We are expanding our global presence by opening new stores worldwide, innovating in eCommerce and blurring the line between in-store and online experiences. For our international, service-driven and dynamic Customer Service team we are hiring for the role of Online Client Advisor.
Your typical day includes:
Full-spectrum customer support; from sizing and styling advice to logistics and account maintenance
Identifying and facilitating online sales, deliveries and returns
Coordinating with our physical stores to ensure optimal customer experience
This job might be for you if you have:
Relevant education and/or experience in service management, retail or fashion
Sales and clientele experience in the fashion or hospitality industries
A service-oriented mindset and the ability to think creatively and solve problems
Flexibility to work varying shifts. Some evenings and weekends are required
What do you get in return?
A place among our exciting, fast-paced and expanding global brand
Responsibility and empowerment to act. We value autonomy and individual initiative; we do not require excessive approval for routine scenarios
The freedom and flexibility to make sure you reach your personal potential
Competitive pay and commission structure
40% discount on all Suitsupply products
Apply and review your profile
(virtual/phone) by recruiter
1st (virtual) interview
with Hiring Manager
2nd (virtual) interview
if you're not in the Netherlands, we'll fly you in.