Senior Workplace / Desktop Support Technician

    We believe in autonomous, self-supporting teams who help our customers buy the best fitting suit they'll ever wear, and wow them at every step of the way. Whether their journey starts online or in one of our 100+ stores, our teams inspire them to buy and come back for more.

    To support our global expansion Suitsupply is hiring a Senior Workplace / Desktop Support Technician to help us boost our IT administration and support accurate forecasting and sound financial decisions regarding hardware.

    Your tasks and responsibilities includes:

    • Maintaining and Supporting Systems
    • Evaluating, installing, testing, maintaining and supporting hardware, operating systems and applications on a global level
    • Testing and evaluating software packages to determine compatibility with existing and new systems
    • Deploying desktop images using Microsoft Intune and other technologies
    • Hardware and software procurement
    • Supporting Tickets and managing incidents, service requests and problems through their full life-cycle
    • Interfaces with management and IT
    • Assets - maintaining hardware and software inventory, performing checks for asset accuracy, optimising asset management life-cycle

    This job might be for you if you have:

    • 3+ years of experience with Work Place / Desktop support
    • Experience with structured information analysis and process definition in a best-in-breed organization
    • Experience with deployment of Microsoft Intune, Active Directory, Networking, advanced Systems and Desktop skills (MSCA, ACSA)
    • Vendor management experience
    • The ability to ensure the highest level of detail and quality of Incident, Service Request, Problem, and Change tracking in our service management system
    • Strong time management and prioritization skills when faced with multiple projects

    What do you get in return?

    • Work in a fast moving, innovating environment, never a dull moment!
    • A lot to learn, vertical and horizontal career development opportunities, chance to grow to the Team Leader role
    • 20% discount on all Suitsupply products
    • Subsidized lunch 5 days a week
    • Opportunity to impact global customers in over 12 countries, 90 stores
    • Work in a genuine international environment with over 20 nationalities

    Application process

    Apply and review your profile
    Introductory call
    (virtual/phone) by recruiter
    1st (virtual) interview
    with Hiring Manager
    2nd (virtual) interview
    with peers
    OneDay (onsite).
    if you're not in the Netherlands, we'll fly you in.
    (including potential relocation)
    Vlatka Simac (Senior IT Recruiter)

    Apply for this job

    Apply now if you're interested in this vacancy! Make sure you have the following documents ready to add to your application.

    • Cv
    • Cover letter
    Apply for this job